Privacy & GDPR

Our Details

The data controller in respect of our website is Hearth and Homes Limited, registered in England and Wales, company number 06275126. For details of how to contact the data controller, please see our contact page.

Your Personal Data

Here at Hearth and Homes we take your privacy seriously and will only use your personal information to respond to any questions you may have and to provide the products and services you have requested from us. Your personal information will never be shared with third parties for marketing purposes and will not be used by us for marketing purposes without your explicit consent.

Data we collect on this website
Contact details:

We currently do not collect any contact information proactively and only take information that you give us with your explicit consent, for example your email address by sending us and email or through our contact form.

All of our contact details (phone numbers & email addresses) contain basic links that allow you to click on a phone number or email and have the option to straight away call or email us without having to copy the information yourself.

How We Use This Information

If you choose to share your information with us, we will use your email address to contact you replying you your direct message. If you have signed up specifically for updates to products and offers to be sent to you through your email then in that case we will send you those too however only with your explicit consent and authorisation. However these details or not shared with any third party and will not be shown on our website.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your comments on the website, we would search our database using your email address to help find your comment and diagnose the problem.

Web Server Logs & Security

When you visit this website, information about your device, operating system and browser, and your IP address are automatically saved in log files. This serves a number of purposes, including helping to keep the website secure and helping to diagnose any problems that might arise.

Cookies

A cookie is a tiny data file that is used to store information. Most websites use cookies for a number of purposes, including providing essential functionality (e.g. a shopping cart), providing useful information about the way in which the website is being used (e.g. analytics), and many other functions such as enhanced security.

By continuing to use this website, you accept that we use the following cookies:

Google Analytics

We use Google Analytics to provide us with information about how our website is used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and can not be used to identify individual users.

You may block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en

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